Complex services,
made human
Complex services,
made human
CVDH design brings research, service design and product thinking together to turn ambiguity and complex systems into useful, human experiences.










We make the complicated clear.
We make the complicated clear.
We make the complicated clear.
Selected work across complex products and services—
showing how research, strategy and design move
from problem framing into usable systems.
Selected work across complex products and services—showing how research, strategy and design move from problem framing into usable systems.
Selected work across complex products and services—showing how research, strategy and design move from problem framing into usable systems.
Senior expertise.
Senior expertise.
Senior expertise.
A collaborative approach to research, service design, UX and product—helping teams understand the problem, shape the service and move into delivery.
A collaborative approach to research, service design, UX and product—helping teams understand the problem, shape the service and move into delivery.


Senior-led by Claudia Van den Heuvel
Senior-led by Claudia Van den Heuvel
CVDHdesign is led by Claudia Van den Heuvel, combining senior UX and service design leadership with hands-on design and AI-enhanced delivery.
CVDHdesign is led by Claudia Van den Heuvel, combining senior UX and service design leadership with hands-on design and AI-enhanced delivery.

A design partner for the work ahead.
Bring senior UX, research, service design and product expertise into your next project, proposal or delivery team.
Need more convincing,

A design partner for the work ahead.
Bring senior UX, research, service design and product expertise into your next project, proposal or delivery team.




